XDCAM processor with opAtom and cyrillic filenames

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3dsasha
Posts: 18
Joined: Tue Dec 15, 2020 3:30 pm

XDCAM processor with opAtom and cyrillic filenames

Post by 3dsasha » Thu Jun 10, 2021 5:55 am

Hello!
I found an issue with XDCAM processor as I think. Workflow is simple: Folder-> XDCAM->Folder
XDCAM processor is tuned up to generate Avid project structure. If source filename is cyrillic with spaces or without it - all of output structure files will have zero sizes.
XDCAM without disabled "Avid check" works well.

admin
Site Admin
Posts: 1583
Joined: Sat Feb 08, 2014 10:39 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by admin » Fri Jun 11, 2021 12:34 pm

Hi 3dsasha,

First, what FFAStrans version are you working on? Second, can you send the logs for the job? Right-click the on the job in the status monitor and select "Open log folder...". Zip the contents and send.

-steinar

3dsasha
Posts: 18
Joined: Tue Dec 15, 2020 3:30 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by 3dsasha » Fri Jun 11, 2021 5:07 pm

I used latest ffastrans 1.2.0.0. Attachment applied.
Attachments
joblog.zip
(10.98 KiB) Downloaded 71 times

admin
Site Admin
Posts: 1583
Joined: Sat Feb 08, 2014 10:39 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by admin » Sat Jun 12, 2021 4:07 pm

Hi 3dsasha,

I'm having trouble recreating the issue. Using 1.2.0 and the same file name as your original "руссиан тест.mxf" the workflow you sent has no problem delivering the 5 avid files. Also, FFAStrans has been much tested with all sorts of uncommon characters and the cyrillic is not special in that regard.

What OS are you running FFAStrans on?

-steinar

3dsasha
Posts: 18
Joined: Tue Dec 15, 2020 3:30 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by 3dsasha » Sat Jun 12, 2021 7:15 pm

I reproduce it on my home PC. OS - Windows 10 Pro x64 2004 19041.1052. At office I have other Windows 10 Pro x64, exact version I'll know at workday.
After some tests I understood - changing setting "Clip name" from %s_original_name% to fixed non-cyrillic string solves zero size problem.

admin
Site Admin
Posts: 1583
Joined: Sat Feb 08, 2014 10:39 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by admin » Sat Jun 12, 2021 9:43 pm

OK, this is strange!

Can you please open the workflow properties and go to "Maintainance" and check "Keep job work folders on completion", then run a small job. When finished use the status monitor and select "Open work folder..." on the job. Zip the contents and send. If it's too large you can try and upload to https://drive.google.com/drive/folders/ ... Drj4RH126U or use WeTransfer or any other sharing service.

Thanks!

-steinar

3dsasha
Posts: 18
Joined: Tue Dec 15, 2020 3:30 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by 3dsasha » Sun Jun 13, 2021 7:28 am


admin
Site Admin
Posts: 1583
Joined: Sat Feb 08, 2014 10:39 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by admin » Sun Jun 13, 2021 9:52 am

Thanks, and I'm sorry but I will also have to ask you to post the content in the processors\db\configs\host directory. There should be some .json files with the name of your computer. You can also send it in private post to admin if you like.

-steinar

3dsasha
Posts: 18
Joined: Tue Dec 15, 2020 3:30 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by 3dsasha » Sun Jun 13, 2021 10:36 am

Json is attached
Attachments
EDIT5.json
(654 Bytes) Downloaded 76 times

admin
Site Admin
Posts: 1583
Joined: Sat Feb 08, 2014 10:39 pm

Re: XDCAM processor with opAtom and cyrillic filenames

Post by admin » Sun Jun 13, 2021 10:43 am

Thanks! I've been able to recreate the problem and working on a fix. Thanks for reporting! :-)

-steinar

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