Job ended with error on Watermark@

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mediavivantisingest
Posts: 1
Joined: Wed Sep 01, 2021 7:56 am

Job ended with error on Watermark@

Post by mediavivantisingest »

Hey there!

We've got the following error message: "Job ended with error on Watermark@".
After restarting our transcoder it magically turned to working again. Is there any more sophisticated way to make do?

(literally nothing changed between it working-not working-and working again and the watermark/logo is locally on the transcoder)

Any ideas? :geek:

Godspeed!

Mark.
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FranceBB
Posts: 230
Joined: Sat Jun 25, 2016 3:43 pm
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Re: Job ended with error on Watermark@

Post by FranceBB »

Hi there and welcome to the forum! :)
I'm afraid we're gonna need a bit more info than this.
How did it fail? Do you have a specific message? Can you send us the log file from the status monitor of the job that failed?
Keep in mind that it could be a Windows related error as well 'cause perhaps something else was affected / went wrong.

Still, if it really is a bug, we would like to find out so that we can fix it, so it's always important to report those. :)

Ok, let me know.


p.s Oh, I almost forgot: I think using the "BUG" section would be a bit more appropriate than the "announcement" section for this one, so I'm moving the topic for you. ;)
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