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Send Mail Error
Posted: Wed Jan 27, 2021 11:47 am
by taurojo
Hi,
I would like to be able to send emails, but I keep getting this error.
I have tried ports 25,587,465 and 587. With and without SSL.
With two different users.
The SMTP server seems ok.
I have tested it with :
https://www.gmass.co/smtp-test
And it sends the mail correctly.
My error:"code":"80020009"
Code: Select all
{"created":"2021-01-27T12:35:52.800-01.00","host":"CASPARCG","pid":916,"node":{"id":"20210127-1138-3039-8e49-328f769bf81e","type":"other_email"},"split_id":"1-6-6","event":"FFAStrans_Proc_Error","type":"error","data":{"description":"Error de transporte en la conexión al servidor.","windescription":"Ocurrió una excepción.\r\n","number":"80020009","lastdllerror":0,"scriptline":-1,"source":"CDO.Message.1","helpfile":"","helpcontext":"other_httpsend_sys"}},
{"created":"2021-01-27T12:35:52.858-01.00","host":"CASPARCG","pid":916,"node":{"id":"20210127-1138-3039-8e49-328f769bf81e","type":"other_email"},"split_id":"1-6-6","event":"node end","type":"error","data":{"code":"80020009","msg":"Error de transporte en la conexión al servidor."}},
Re: Send Mail Error
Posted: Wed Jan 27, 2021 12:29 pm
by taurojo
I go to test:
PowerShell -Command "& {Send-MailMessage -Subject 'Test PowerShell not Ssl' -Body 'Test Body PowerShell' -From '
adelpino@informaciontv.es' -To '
adelpino@informaciontv.es' -SmtpServer 'smtp.informaciontv.es' -port "25" }"
And send OK!!!
But not send from FFASTRANS use port 25 and NOT ssl:
Code: Select all
{"created":"2021-01-27T13:27:16.358-01.00","host":"CASPARCG","pid":1112,"node":{"id":"20210127-1138-3039-8e49-328f769bf81e","type":"other_email"},"split_id":"1-6-6","event":"http","type":"trace","data":{"server":"stmp.informaciontv.es","name":"CONVERSOR","from":"adelpino@informaciontv.es","to":"adelpino@informaciontv.es","subject":"TESTEANDO ANDO","body":"jhgkgkgl\r\nkjglgkjh\r\n","cc":"","bcc":"","user":"adelpino@informaciontv.es","port":25,"ssl":false}},
{"created":"2021-01-27T13:27:16.415-01.00","host":"CASPARCG","pid":1112,"node":{"id":"20210127-1138-3039-8e49-328f769bf81e","type":"other_email"},"split_id":"1-6-6","event":"FFAStrans_Proc_Error","type":"error","data":{"description":"Error de transporte en la conexión al servidor.","windescription":"Ocurrió una excepción.\r\n","number":"80020009","lastdllerror":0,"scriptline":-1,"source":"CDO.Message.1","helpfile":"","helpcontext":"other_httpsend_sys"}},
{"created":"2021-01-27T13:27:16.475-01.00","host":"CASPARCG","pid":1112,"node":{"id":"20210127-1138-3039-8e49-328f769bf81e","type":"other_email"},"split_id":"1-6-6","event":"node end","type":"error","data":{"code":"80020009","msg":"Error de transporte en la conexión al servidor."}},
Re: Send Mail Error
Posted: Thu Jan 28, 2021 8:36 am
by emcodem
Dear taurojo,
thats a bad situation because on one hand it basically means that the smtp server is really not connectable, on the other hand you say powershell has no problem to connect.
Can you please confirm that you use the EXACT same hostname in powershall as you configured in ffastrans email settings?
Re: Send Mail Error
Posted: Thu Jan 28, 2021 9:19 pm
by taurojo
Same name
Re: Send Mail Error
Posted: Sat Jan 30, 2021 11:37 pm
by emcodem
Dear taurojo,
sorry to bring the bad news but after some internal discussion we want you to wait about 2-3 weeks until the new release for 1.2 is out.
It is not guaranteed that the problem is solved then but as there were changes in this area, it is possible. Also the logging in this area was improved.
Hope you are ok with this.
Re: Send Mail Error
Posted: Mon Jan 30, 2023 9:59 am
by veks
Hi,
has this been solved?
As I'm trying right now to do the same, but I get the same error.
Solution?
Tnx!
Re: Send Mail Error
Posted: Mon Jan 30, 2023 12:09 pm
by emcodem
Hey @veks,
please try the "email alert configuration" in webinterface admin section, it should spit out a much more detailed error message. Maybe you can post this error msg then here.
Re: Send Mail Error
Posted: Wed Feb 01, 2023 8:42 am
by veks
emcodem wrote: ↑Mon Jan 30, 2023 12:09 pm
Hey @veks,
please try the "email alert configuration" in webinterface admin section, it should spit out a much more detailed error message. Maybe you can post this error msg then here.
At just that moment we had a problem with our SMTP server, and now it works without a problem.
I didn't go through finding out why it wouldn't work with GMAIL...
Re: Send Mail Error
Posted: Fri Apr 17, 2026 8:44 am
by MarcinD
Hi all,
sorry for resurrecting old topic, but in the current build we are using (1.4.1.21 of exe_manager and 1.4.0.277 of Webinterface) we get the same error 80020009 code with message "The transport failed to connect to server" when trying to use send mail plugin. We have tested powershell send and it works without any issues. We also tested with SSL disabled to force error and it actually noticed the issue with message "The server rejected the sender address. The server response was: 530 5.7.0 authentication required".
Can you give us a hand with the issue?
Thanks in advance.
ps. first post so let me say - amazing piece of software you have built here
Re: Send Mail Error
Posted: Sat Apr 18, 2026 9:07 pm
by admin
Hi MarcinD, thank you for using FFAStrans and welcome to the forum!
And thanks for the kind words
Can you share your email config? I mean the ball park, not corporate secrets. Also, what Windows OS are you running?
-steinar