FTP downloaded files are locked on NAS
Posted: Tue Oct 31, 2023 11:10 am
Hello,
I hope my report is unique, I didn't find any similar case.
On latests version, we experiencing an issue.
We listen FTP server as watch folder. Downloading the files when available, and move them to a NAS folder.
This is for example for weather forecast, updated automatically twice a day.
But, when we access the file thru on Mac (where there is a video Playout SDI application) the files are locked (small padlock on icon, and they are locked in the file information). It's an issue, because the process (not FFA) who copy the file on the NAS to the playout folder (on the same NAS volume) couldn't remove the file after copy, which is mandatory in our process to playout (an other watch folder handled on the Mac).
We did a lot of tests, changing file extensions, changing ftp server, It's every time the same issue.
We didn't experienced this behavior on previous versions.
Due to this issue, we cannot update, and where are still on 1.2.1.0
Is anybody had the same trouble ?
I hope my report is unique, I didn't find any similar case.
On latests version, we experiencing an issue.
We listen FTP server as watch folder. Downloading the files when available, and move them to a NAS folder.
This is for example for weather forecast, updated automatically twice a day.
But, when we access the file thru on Mac (where there is a video Playout SDI application) the files are locked (small padlock on icon, and they are locked in the file information). It's an issue, because the process (not FFA) who copy the file on the NAS to the playout folder (on the same NAS volume) couldn't remove the file after copy, which is mandatory in our process to playout (an other watch folder handled on the Mac).
We did a lot of tests, changing file extensions, changing ftp server, It's every time the same issue.
We didn't experienced this behavior on previous versions.
Due to this issue, we cannot update, and where are still on 1.2.1.0
Is anybody had the same trouble ?