Issue between FFastrans service and API

[emcodem]

@admin
Benjamin already sent me his cache directory. For me it looked exactly like Benjamin said: the services just stopped (yes, rest_service and exe_manager).

The log lines of interest at the time when the service breaks are in exe_log (look at bottom):

Code: Select all

=EXE=> 2019/10/22 11:51:38.412 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115138-171-5AF54911FC19_20180927190152~loc~CTVF2WORKFLOWA~20191022-115102-433-1056079DBB3E.ini with PID: 14924
=EXE=> 2019/10/22 11:51:44.976 service with PID: 9716 is OK.
=EXE=> 2019/10/22 11:51:46.216 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115146-054-8C1023380E3A_20180306185223~loc~CTVF2WORKFLOWA~20191022-114736-247-FBB506074619.ini with PID: 12800
=EXE=> 2019/10/22 11:51:46.772 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115146-583-5CBCB0CA200D_20180927190152~loc~CTVF2WORKFLOWA~20191022-114740-146-4A9234D5EBEF.ini with PID: 556
=EXE=> 2019/10/22 11:51:49.726 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115149-607-CC5063155C59_20180306185223~loc~CTVF2WORKFLOWA~20191022-114752-948-A98DE01D6DCA.ini with PID: 7248
=EXE=> 2019/10/22 11:51:50.334 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115150-130-E002C3463FA1_20180306185223~loc~CTVF2WORKFLOWA~20191022-114736-247-FBB506074619.ini with PID: 6696
=EXE=> 2019/10/22 11:51:50.855 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115150-647-6E9373D6632C_20180927190152~loc~CTVF2WORKFLOWA~20191022-114755-680-9326793A2C01.ini with PID: 6808
=EXE=> 2019/10/22 11:51:51.480 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115151-156-08E268153215_20180927190152~loc~CTVF2WORKFLOWA~20191022-114755-770-2717067422B1.ini with PID: 5684
=EXE=> 2019/10/22 11:51:52.360 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115152-153-9A797980D187_20180306185223~loc~CTVF2WORKFLOWA~20191022-114752-948-A98DE01D6DCA.ini with PID: 10916
=EXE=> 2019/10/22 11:51:54.408 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115154-166-1B9620A55E60_20180927190152~loc~CTVF2WORKFLOWA~20191022-114921-214-CA01208486E2.ini with PID: 6376
=EXE=> 2019/10/22 11:51:55.039 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115154-697-371F4CB18070_20180306185223~loc~CTVF2WORKFLOWA~20191022-114752-948-A98DE01D6DCA.ini with PID: 952
=EXE=> 2019/10/22 11:51:55.828 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115155-408-E7B64A8F740B_20180927190152~loc~CTVF2WORKFLOWA~20191022-115059-467-3A9E9EEA8CCE.ini with PID: 7712
=EXE=> 2019/10/22 11:51:56.363 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115155-938-1FDFECECE162_20180927190152~loc~CTVF2WORKFLOWA~20191022-115059-467-3A9E9EEA8CCE.ini with PID: 14948
=EXE=> 2019/10/22 11:51:59.735 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115159-445-C4F91C0B9081_20180927190152~loc~CTVF2WORKFLOWA~20191022-114921-214-CA01208486E2.ini with PID: 10884
=EXE=> 2019/10/22 11:52:00.653 executing job: \\ctvf2nas\NAS\FFAStrans0.9.4\Processors\.cache\tickets\x20191022-115200-084-4E00E5761464_20180306185223~loc~CTVF2WORKFLOWA~20191022-115116-845-C57E213EC048.ini with PID: 11560
=EXE=> 2019/10/22 11:52:16.129 restarting rest_service with previous PID: 9716
=EXE=> 2019/10/22 11:52:35.017 exiting exe_manager.exe with PID: 9076

[momocampo]

Hello guys,

Ok so yesterday evening, as Steinar told me, I stopped my "restart API service". This morning, the API service is as usual inactive5I don't say "stops" because it is not stop in windows services but really inactive).
I try to drop the url json adress in webbrowser and no access (attachment). Webinterface doesn't reach api, so error (attachment) and if I check the windows services, the 2 services are well "on process" but api doesn't work.

url_config_ffastrans.JPG (39.93 KiB) Viewed 9793 times

Webinterface.JPG (183.36 KiB) Viewed 9793 times

services.JPG (33.75 KiB) Viewed 9793 times

I restart the api FFastrans service and all is restart and ok now

Benjamin

[momocampo]

Just to add my config :

2 Workstations with API service
FFastrans.exe on a NAS (windows server)
Cache ".ffastrans_work_root" on each station on local

I think that's all

Maybe it's the NAS (windows server) which reset something and conflict with API? (It's a windows server........2003 )
Don't worry, I will change soon

Thanks.

[admin]

Hm, server 2003....

Can you please replace your existing exe_manager.exe with one in the attached package (64/32 bit)? Please don't use the automatic restart just so we can see if this little patch helps.

-steinar

[momocampo]

Hello Steinar,

Yes I know, my server is very old but soon a new one
Meanwhile I can try your manager.exe 64bits. Sorry but now the server is online so I can't try now. I will replace the exe this week-end and I will see if it's ok monday morning (the restart service is disable).

Thanks Steinar !

Cheers.

Benjamin

[momocampo]

Hey,

Ok so I stopped yesterday evening the 2 restart services (1 on each PC).
This morning, on the first one the API is out(as I described before)...Always ok on the second. I can leave like that and wait tomorrow morning to see if 2th PC is always ok or not.
See you.

Cheers.

B.

[admin]

Ok, so the second is always ok; the API service never stops? If so, what's the difference between the two hosts?

-steinar

[momocampo]

Hey Steinar,

Well, feedback for this morning :
- My 2 workstations are ok this morning, nothing stops...Weird.

I keep the exe_manager.exe you give me and check if all stay ok (I hope).

Thanks

PS: No difference between this workstation : HP Z800 and windows 10 installed on first, then image iso and install on the second. Just not the same graphic card.

[admin]

Ok, your hosts are probably ok. But now you wont run your restart script for a few days so that we will see what happens?

-steinar

[momocampo]

Hello Steinar,

Well, some news of recent days. Since I delete the windows task, the FFAStrans doesn't stops...Weird, very weird but good news.
I check every morning and it's ok for now.
hoping it stays that way.

Cheers.

B.