Job pointing to UNC path or network mapped drive fails

[trotskylenin]

This is the second issue I had using the rest API and the application too.
I wasn't able to make a job pointing to an UNC path or a network mapped drive in Windows work.
It fails when analyzing the media - Could this be a limitation of how the mediainfo command works?. It returns, no video or audio found.
The jobs work well when I use a local path.

Regards!

[admin]

Thanks for reporting, I will investigate.

-steinar

[admin]

Hi trotskylenin,

I'm not able to reproduce the issue. Can you please make sure the service-user have the correct credentials for reading the network files?
From the FFAStrans help section regarding services:

"* Install as windows service/Remove windows service: Installs and/or removes the REST api as a windows service. Requires admin rights. The service are installed with standard "Local System"-user but you probably want to change this if your workflow need access to shared network folders. Also, FFAStrans will open TCP-traffic to the service in order to work."

-steinar

[trotskylenin]

That was it!
You are right.
Thank you for your help